International Specialists
Driving commercial success with forward-looking solutions and strong partnerships.
Automotive Business Improvement
Peak performance in leadership, sales and marketing
Competition among manufacturers, leasing companies and dealerships in the automotive industry is fierce. Founded on rock solid experience and a passion for the business, our expertise steers your team toward peak performances and at the same time ensures peak experiences for your customers.
Our secret is DEKRA Advanced Blended Coaching (DEKRA ABC), a methodology combining in-person sessions with a variety of digital and web-based options customized to meet your needs. Whether your focus is passenger cars, trucks, commercial or agricultural vehicles, our experts deploy DEKRA ABC to ensure your staff receives just the right blend of coaching and training interventions to improve performance in sales or aftersales, marketing, leadership and business processes.
Our dynamic approach to coaching - known as DEKRA ABC (Advanced Blended Coaching) - delivers both flexibility and an appreciable Return on Investment (ROI).
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Whether fleet sales or aftersales, used cars or electric vehicles, our expert services help you improve performance and boost passenger car revenues.
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Turn to us for support in the trucks and Light Commercial Vehicle (LCV) business, whatever your focus, from aftersales to electric fleet sales and beyond.
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Help your team reach peak performance, whether in passenger car or fleet sales, workshop efficiency or aftersales service with DEKRA expertise.
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You can depend on our experts to help you create a winning customer experience, manage leads effectively and connect digitally with potential buyers.
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We are your trusted advisor for effective leadership, whether you are restructuring, performing due diligence, developing networks or managing change.
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We share our expertise to help auto manufacturers and dealers create a positive customer journey that fosters satisfaction and loyalty.
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- Use Case: DEKRA ABC Delivers Sales Outperformance and Top ROI (PDF, 917 KB)
- Case Study: DEKRA ABC - The Optimal Combination of Technology and Expertise Put to Work (PDF, 1 MB)
- Case Study: Fleet Sales Program (PDF, 169 KB)
- Case Study: After Sales Coaching for European commercial vehicle manufacturer (PDF, 242 KB)
- Case Study: Coaching and Training Programs in the Automotive Sector (PDF, 232 KB)
- Case Study: Innovative Automotive Solutions Boost Network Performance (PDF, 271 KB)
- Brochure: Customized, Innovative Consulting Solutions (PDF, 2 MB)
- FAQ: Digital Transformation in Lead Management (PDF, 255 KB)
- FAQ: Fleet Sales (PDF, 230 KB)